Medical Administrative Assistants

NOC 1243

Description

Medical administrative assistants perform a variety of secretarial and administrative duties in doctor’s offices, hospitals, medical clinics and other medical settings.

Duties

  • Schedule and confirm medical appointments and receive and communicate messages for medical staff and patients
  • Enter and format electronically based medical reports and correspondence and prepare spreadsheets and documents for review
  • Interview patients in order to complete forms, documents and case histories
  • Complete insurance and other claim forms
  • Initiate and maintain confidential medical files and records
  • Prepare draft agendas for meetings and take, transcribe and distribute minutes
  • Prepare financial statements and billing
  • Establish and maintain various internal office administrative support procedures such as document tracking and filing and monthly reporting
  • Order supplies and maintain inventory
  • Determine and establish office procedures and routines
  • May supervise and train other staff in procedures and in use of current software.

Other Titles

  • administrative assistant – medical
  • case load planner – home health care services
  • medical administrative assistant
  • medical secretary
  • medical stenographer
  • ward secretary
  • ward secretary – hospital

(Government of Canada National Occupation Classification)

Skills

  • Organization
  • Professionalism
  • Decision-making
  • Problem-solving
  • Customer service
  • Organization
  • Computer skills
  • Teamwork
  • Writing
  • Numeracy

Education/Training Requirements

Ontario Secondary School Diploma (OSSD)

  • Completion of secondary school is usually required
  • Most college programs in Ontario require an OSSD or Mature Student Status

Post-secondary diploma/degree

  • Completion of a one- or two-year college program or other specialized courses for secretaries or medical secretaries is usually required

Certification

  • Not required

Potential Earnings in Durham Region

The average and median wages and salaries for individuals employed as medical administrative assistants are as follows. Place of Residence (POR) is defined as individuals who reside within the Durham Region. Place of Work (POW) is defined as individuals who are employed within the Durham Region.

Median Wages and Salaries (POW) Average Wages and Salaries (POW) Median Wages and Salaries (POR) Average Wages and Salaries (POR)
$36,365 $35,543 $36,153 $37,154

 

Employment Prospects

Industry (NAICS) Jobs in Durham Region (POW) Durham Region Residents Employed (POR)
6211 Offices of physicians 205 340
6220 Hospitals 135 220

(Ministry of Advanced Education and Skills Development 2016 data in Durham Workforce Authority’s 2017 Sector Report)

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