Supervisors, Library, Correspondence and Related Information Workers

NOC 1213


Supervisors in this unit group supervise and co-ordinate the activities of workers in the following unit groups:

  • Library Assistants and Clerks (1451),
  • Correspondence, Publication and Regulatory Clerks(1452) and
  • Survey Interviewers and Statistical Clerks (1454).

They are employed throughout the public and private sectors.


  • Co-ordinate, assign and review the work of clerks engaged in the following duties: conducting surveys and interviews; collecting and compiling statistics; preparing and issuing licenses, passports and other regulatory documents; reshelving books and performing other tasks in libraries; writing correspondence including e-mails and preparing material for translation and publication
  • Establish work schedules and procedures and co-ordinate activities with other work units or departments
  • Resolve work-related problems, monitor services provided by clerks and agents, and prepare and submit progress and other reports
  • Train workers in job duties and company policies
  • Requisition supplies and materials
  • Ensure smooth operation of computer systems and equipment and arrange for maintenance and repair work
  • May perform the same duties as workers supervised.

Other Titles

  • survey interviewers supervisor
  • correspondence clerks supervisor
  • advertising clerks supervisor
  • publication clerks supervisor
  • statistical clerks supervisor
  • library clerks supervisor

(Government of Canada National Occupation Classification)


  • Written & verbal communication
  • Computer skills
  • Problem solving
  • Attention to detail
  • Organization
  • Time management

Education/Training Requirements

Ontario Secondary School Diploma (OSSD)

  • Completion of secondary school is usually required

Post-secondary diploma/degree

  • Completion of college courses related to area supervised may be required


  • Experience in the clerical occupation supervised is usually required

Potential Earnings in Durham Region

The average and median wages and salaries for individuals employed as supervisors in this unit group are as follows. Place of Residence (POR) is defined as individuals who reside within the Durham Region. Place of Work (POW) is defined as individuals who are employed within the Durham Region.

Median Wages and Salaries (POR) Average Wages and Salaries (POR) Median Wages and Salaries (POW) Average Wages and Salaries (POW)
$10,036 $29,447 $8,172 $27,267

Employment Prospects

Industry (NAICS) Jobs in Durham Region (POW) Durham Region Residents Employed (POR)
9112 Other federal services 90 95

(Ministry of Advanced Education and Skills Development 2016 data in Durham Workforce Authority’s 2017 Sector Report)

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