Supervisors, Mail and Message Distribution Occupations

NOC 1214


Supervisors in this unit group supervise and co-ordinate the activities of workers in the following unit groups:

  • Mail, Postal and Related Workers (1511),
  • Letter Carriers (1512) and Couriers,
  • Messengers and Door-to-Door Distributors (1513).

They are employed by Canada Post Corporation, courier companies, governments and large corporations.


  • Co-ordinate, assign and review the work of postal clerks, letter carriers and couriers engaged in the collecting, sorting and delivering of mail, parcels and other material
  • Establish work schedules and procedures and co-ordinate activities with other work units or departments
  • Resolve work-related problems and prepare and submit progress and other reports
  • Train workers in job duties, safety procedures and company policies
  • Requisition supplies and materials
  • Ensure smooth operation of computer systems and equipment and arrange for maintenance and repair work
  • May perform the same duties as workers supervised.

Other Titles

  • postmaster/mistress
  • mail and postal clerks supervisor
  • letter carriers supervisor
  • courier service supervisor
  • mail room supervisor
  • postal station supervisor
  • messenger service supervisor

(Government of Canada National Occupation Classification)


  • Written and verbal communication
  • Technology
  • Problem-solving
  • Attention to detail
  • Leadership
  • Operation monitoring
  • Organization
  • Time management

Education/Training Requirements

Ontario Secondary School Diploma (OSSD)

  • Completion of secondary school is required

Post-secondary diploma/degree

  • Not required


  • Several years of experience in the occupation supervised are usually required

Potential Earnings in Durham Region

The average and median wages and salaries for individuals employed as supervisors in mail and message distribution occupations are as follows. Place of Residence (POR) is defined as individuals who reside within the Durham Region. Place of Work (POW) is defined as individuals who are employed within the Durham Region.

Median Wages and Salaries (POR): $65,280        Average Wages and Salaries (POR): $56,260

Median Wages and Salaries (POW): $57,939      Average Wages and Salaries (POW): $48,336

Employment Prospects

Industry (NAICS) Jobs in Durham Region (POW) Durham Region Residents Employed (POR)
4911 Postal service 20 125

(Ministry of Advanced Education and Skills Development 2016 data in Durham Workforce Authority’s 2017 Sector Report)

Additional Resources

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